Answers to Your Questions About CrestPoint Behavioral Health

We provide addiction and substance use disorder treatment, ADHD evaluation and management, anxiety and stressor-related disorder care, depression and bipolar disorder treatment, child and adolescent mental health care, genetic testing for medication, PTSD treatment, schizophrenia and psychotic disorder care, Advanced TMS Therapy, and medical weight loss. Services are available Monday through Friday, 9:00 AM to 5:30 PM.

Our intake process is designed to identify the right service for you. We encourage new patients to call and describe what they're experiencing. Our clinical team asks a small number of questions to route you to the most appropriate service or combination of services. You don't need a prior diagnosis to make that first call.

Therapy addresses thought patterns, behavior, and coping skills through regular sessions. Medication management involves a licensed prescriber evaluating and adjusting psychiatric medications. TMS (Transcranial Magnetic Stimulation) therapy is a non-invasive, FDA-cleared procedure using magnetic pulses targeted at specific brain regions, used for treatment-resistant depression when other approaches haven't produced the results you need.

Yes. We provide specialized mental health care for children and adolescents through our Disorders of Childhood and Adolescence service, covering anxiety, ADHD, mood disorders, trauma responses, behavioral challenges, and developmental concerns. Parents and guardians can call us directly to discuss a child's situation and confirm whether an evaluation is the right next step.

Standard prescribing relies on clinical observation and trial and error. Pharmacogenomic, or genetic, testing analyzes how your genes affect the way your body processes specific psychiatric medications. This lets your prescribing clinician narrow options based on biology rather than guesswork, reducing side effects and shortening the time it takes to find a medication that works for you.

Call us at 302-273-0029 Ext. 1007 Monday through Friday between 9:00 AM and 5:30 PM. A team member asks a few brief questions about what you're looking for and schedules an initial appointment. We encourage new patients to call rather than email for first contact, so we can understand your situation quickly and match you to the right service.

Bring a valid photo ID, a list of current medications including dosages, and any relevant prior mental health or medical records. Bring your insurance information if applicable. Arriving a few minutes early gives you time for intake paperwork. You don't need to prepare a detailed personal history in advance; your clinician guides the conversation during the initial evaluation.

Same-week appointments are often available, though availability varies by service type and current demand. Calling our office at 302-273-0029 Ext. 1007 is the fastest way to confirm current openings. We work to accommodate patients who have an urgent need within our Monday-through-Friday, 9:00 AM to 5:30 PM schedule.

Your first visit is a comprehensive evaluation. Your clinician reviews your history, current concerns, and goals for treatment. This session forms the basis for a diagnosis and treatment plan, and it typically runs longer than follow-up appointments. You leave with a clear next step: a scheduled follow-up, a prescription, a specific service referral, or a combination.

The process begins with a call to confirm the right service match. Once your appointment is scheduled, you complete intake paperwork, either in the office or in advance if provided digitally. During your first visit, the clinician conducts a structured interview to establish your presenting concerns, relevant history, and treatment goals before any care plan is developed.

We accept cash and major credit cards. Payment is collected at or before the time of service. For questions about payment arrangements before your first visit, call our office at 302-273-0029 Ext. 1007 Monday through Friday, 9:00 AM to 5:30 PM. Our team can address any payment questions before your appointment is confirmed.

Insurance acceptance details, including which plans may apply and what out-of-pocket costs to expect, should be confirmed directly with our office before booking. Call 302-273-0029 Ext. 1007, Monday through Friday, 9:00 AM to 5:30 PM. Our team can clarify current insurance information and walk through cost questions before you schedule.

Fees vary by service type and appointment length and are confirmed during your scheduling call. For current pricing, contact our office at 302-273-0029 Ext. 1007. Our team provides fee information before your first appointment is finalized, so there are no surprises when you arrive.

Yes. Call 302-273-0029 Ext. 1007 before scheduling and ask specifically about payment options for your service. Our team can discuss what's available for your situation. Addressing cost questions before booking is encouraged; it helps you confirm a clear plan before your first visit begins.

We serve Newark, Wilmington, Brookside, Pike Creek, Hockessin, Elsmere, New Castle, Wilmington Manor, Middletown, Claymont, Bear, Glasgow, North Star, Edgemoor, and Newark Township in Delaware, plus Elkton in Maryland and communities across northern Maryland and southeastern Pennsylvania. All services are delivered from 201 Possum Park Road, Suite 5, Newark, Delaware 19711.

Wilmington is approximately 12 miles from our Newark office, about 20 minutes via I-95 or DE-2. Brookside and Pike Creek are within 10 to 15 minutes. Bear and Middletown are within roughly 20 minutes. Elkton, Maryland, is approximately 20 to 25 minutes south. Patients from across New Castle County find our Newark office a practical option for regular outpatient care.

Telehealth availability depends on service type and should be confirmed directly with our office before assuming remote care is an option. Call 302-273-0029 Ext. 1007 Monday through Friday between 9:00 AM and 5:30 PM to ask about telehealth for your specific service need. Our team can walk you through what's available for your situation.

We serve patients from northern Maryland, including Elkton, and southeastern Pennsylvania within our coverage area. Patients from these areas regularly travel to our Newark, Delaware office. Licensing and cross-state practice requirements may affect certain service types, so call our office to confirm eligibility for your specific situation and service before scheduling.

We are located at 201 Possum Park Road, Suite 5, Newark, Delaware 19711. Parking is available at our office location. Patients traveling from Wilmington or surrounding communities can reach us via DE-2 and I-95. Call 302-273-0029 Ext. 1007 to confirm directions or ask about specific routes from your location.